They're found in a variety of beach, mountain, and desert destinations, each offering a unique vacation experience. That's an average of 4-5 bucks increase per month or 56 dollars per year. If anyone from Westin is reading this, phuck you, bigtime. He also throws in a $10 0ff coupon for the restaurant. While on the beach near Vistana Beach Club, I met a woman who told me she was from Ohio, and booked VBC for less than $100.00 per night through Hotels.com. My insurance rates on anything, car, house, life, accident etc. June 16th-24th, 2017. There has to be something that we can do. Annual fees keep going up and it is almost impossible to get what we want. It seems it I am the OWNER I should get first priority. I would be very interested in a class action lawsuit against Starwood, Agree 100%. It is important to note that all the resorts currently in the Sheraton Flex and Westin Flex programs have had sales programs in the past where purchasers bought timeshare interests in one week intervals. Now at 12 years it has gone up almost without fail $100+ each year. Let that be just one voice and more than my $.02 worth of supportive evidence. We have since added units in the Virgin Islands and at Nanea in Maui. I called VBC Resort and complained how I was told there was no availability and told them about the Hotels.com woman on the beach and the Bookit.com Availability. Equally, if not more egrecious, is the ever-increasing booking/reservation restrictions that negative impact our use and enjoyment of our ownership, as well as more subtle and hidden charge against the value of our units. I have been an SVO owner since 2010. Like everyone else, it would be great to sell back the contract (there is no property). They are trying to get people into points to in-deed their properties (for those that have the old time share purchase structure). I have been downsized twice in my career. I would gladly sell and would be also be willing to support or participate in a class action suit against them. To buy a Westin timeshare or vacation condo, contact the owner directly by clicking on their name below. Another major mistake. Owners who have purchased this type of a vacation ownership program from the developer can utilize StarOptions associated with their timeshare at any other Vistana Signature resort up to 8 months in advance or convert into StarPoints or Starwood Preferred Guest Program or exchange through Interval International. I have the same issue with the ridiculous maintenance fees like everyone else. Westin timeshares are complete with spacious, villa-style accommodations for you to return to on your annual escape to Mexico, the Caribbean, or top destinations in the U.S. Purchases made from the Developer have the option of reserving at any other Vistana Signature resort up to 8 months in advance or bank un-used StarOptions or borrow StarOptions or exchange through Interval International or convert into Starwood Preferred Guest or what’s called SPG points. I can always book my home resort. - You sound pretty angry yourself, actually.). Out of curiosity, I checked the other hotel websites like westinkaanapali.com, starwood.com, travelocity.com, hotels.com and they are showing plenty of availability. I was hoping to get a class-action lawsuit with an attorney but no one seems to want to be bothered there's not enough money in for them what about just doing the right thing Starwood is a fraud they're screwing over the consumer. I believe timeshare employees come on these forums and try to get people to feel they have no grounds to sue...again, these people lie! The only complaint I have is their Owner Update sessions are more like Owner Upgrade sessions in that they pressure you to trade up into the 'next level' or next new resort network. My fees are minimal, and haven't risen but a few dollars each year. ). I hope this information has been beneficial to you. No more stress at night over that crap. If you rented the week at $1,300 a year, it would take you about 46-years to absorb that cost. Timeshare Complaints Resort developers hire skilled salesmen to represent their timeshares as many different attractive packages, such as financial investments, deeded properties, or vacation clubs, just to increase their sales. I highly recommend you checkout www.Aaronsonlawgroup.com if you need to get you out of your timeshare!!! However, recently I purchased the FLEX program in exchange for 2 of my properties and a fee. Has the Starwood Timeshare Business sold me a false narrative? Since Starwood has switched to Vistana, I feel that the customer service has decreased in quality. My family and I are now enjoying having easy beach access, pool, and other amenities we were initially denied. Customer service contacts and company information. Enjoy endless amenities while on your stay, ranging from immaculate golf courses and pampering spas to beautifully designed pools and manicured landscapes. I have tried to find a name of the CEO or anyone senior or even an email address for complaints but haven't had any luck. Strength in numbers As owners we should automatically be enrolled in the new company network, even if it costs a small nominal fee. For over 18 years, my experience with Starwood was very good. They handled everything and got my timeshare cancelled. Of course it was not free but my parents said it was worth every penny to get rid of this nightmare! Hi Julie, Westin Flex Points is point based program allowing owners to make reservations up to 12 months in advance in multiple Westin resort locations throughout the world. I love my starwood weeks, but was extremely disappointed that they would not just trade them for their FLEX program, but wanted more money for the exact same thing... promising that everybody would be able to get the weeks they wanted when they wanted. Julie. 520 350 1171. Maintenance fees have only increased slightly. Its like the movie "It Follows"...Everything bad just follows until your able to shake it off or find a new owner to deal with what ever bad follows. Wow, Robin, do you know how to do you math? I then see that they have plenty of inventory for renters who are not trading. Who are you going with? My belief is that the Hotel and Time Share Group is receiving unjust enrichment by forfeited weeks, and special and preferential bookings for their higher paying hotel guests and below market promotional rates for the new time share victims, I did not get this feeling when it was Starwood Inc. Following you will find the 2020 annual maintenance fees for Westin Kaanapali Ocean Resort Villas: Westin Kaanapali Ocean Resort Villas 2 Bedroom Deluxe : Annual: $2,733.26 + 161.46 VSN = $2,894.72 Bi-ennial: $1386.63 + 161.46 VSN = $1,548.09 Westin Kaanapali Ocean Resort Villas 2 Bedroom Premium : Annual: $1,983.57 + $161.46 VSN = […] Worst financial decision we ever made, we can and will get your timeshare cancelled Selling Timeshares I usually book online as it is so easy. We are very disappointed owners from that perspective, but otherwise very satisfied customers so far. Wade liners are made of rubberized copolymer with a rigid core and tactile surface. ... which is exactly what Sheraton Flex provides. What is Westin Flex? A free inside look at company reviews and salaries posted anonymously by employees. For example, the Westin Flex program owners will have the right to make reservations in any one of the seven resorts up to 12 months in advance. We paid 23k to purchase in 2008 and fees have gone up from $600 to over $900. Just make sure you do your research. does anyone know an email or address of who to complain to for Starwood Vacation Ownership. You do not get what you pay for. I call 8 months in advance and they have no inventory. Christopher LeMaire. I could get a much better deal spending this money directly on a vacation, and not being bound to spend about $7,500 a year on Starwood maintenance fees. 843-231-0717, we can and will get your timeshare cancelled. Hilton Timeshare Reviews The Westin Flex program allows owners to have access to Westin resorts in Hawaii, California, Colorado, and Arizona. It had a Murphy bed which folded out from the wall and which doubled as a dining table from underneath when the bed was closed. I would be interested in a class action lawsuit. Westin timeshare resales at all available resorts are listed below. Thanks. Highest dues and fees in the industry If this is something that you me be interested in please check out the link http://aaronsonlawgroup.com/seminar-2/. I'm just saying, money comes and money goes - but a night of awesome love making cant have a price put on it. If you are able to organize a class action suit against Vistana Signature Experiences (formerly Starwood), I would like to participate. One thing ive learned over the years is you have to always be careful with timeshares most of them are scamming people in one way or the other. All exchanges will have to take place through Interval International at the resale purchasers option. Have you had any luck getting out of this? This is fraudulant and SVO should not be able to get away with this type of practice/policy. Create your own unique website with customizable templates. The rooms were only 8' x 14', so we're talking about two people in a room slightly more than 100 sq. I could go on ranting about this farce, but you get the picture. To make a long story short they bought into the sales pitch. Priority use for their below market promotional sales activity at expense of owners . My SVO property at Sheraton Mountain Vista was purchased in 2004 with promise of $700 annual maintenance fee, which was very appealing and affordable for an annual trip. I bet a lot of these negative remarks are coming from those who has no other agenda but to put the Starwood reputation in a very bad view. Been an owner for nine years.The maintenance fees have doubled. I agree it's a big scam there should be some legal recourse as these units are worth anything for resale and that's not what we were promised. This is a scam that inventory is being blocked from the SVO owners who purchased SVO unit(s) and pay the yearly maintenance fee but is widely available to people who want to book through a hotel web-site. Timeshare Reviews This WAS less than paying for even a hotel for a week anywhere when exchanged. https://www.redweek.com/forums/messages?thread_id=21805. Show less We are collecting all complaints to help us with our case. We just had a meeting with a few lawyer groups and wanted to share notes. The Flex program offers owners the opportunity to experience a new vacation every year - be it thrilling theme park meccas or snow-dusted ski paradises! Hey Mike, In other words, they can make reservations just as if they had purchased from a Developer in their network of resorts. I wasn't sure we could afford it, but I knew my family and I needed some time away to recharge and spend some quality time with each other. Plan to move to a different vacation group with low fees that only get assessed when you take the week - and, they will buy me out (although I take a loss on what I paid for my original Westin timeshare. It has been the biggest ripoff! We were deceived into purchasing new Sheraton Flex points by sales reps who told us we would have lower maintenance fees if we upgraded our points. Resorts include Westin Ka'anapali, Westin Ka'anapali North, Westin Nanea Ocean Villas, Westin Princeville Ocean Resort, Westin Desert Willows, Westin Mission Hills, Westin Riverfront, and Westin … Nearly 5x what I pay now! We are told the program is 90 minutes to two hours, involves a video and a tour. StarPoint benefits do not transfer. Everytime we call they tell us there is no availability yet when I go to the websire there are places available. They refuse to cancel. I was about to give up because i kept trying to cancel and it just wasn't working. 626 Westin reviews. We have 3 weeks of svn abd have used them and enjoyed having it. While trying to resolve the issue, they canceled our SVN membership and that was the end of it. It is getting ridiculous and wish we had never done it. I bought a week in two units of the Westin Kaanapali North, and the fees were $1700 per unit at the beginning of my ownership. Timeshare industry is known for being very susceptible to scams; however, timeshare properties are still a successful business for most resorts. Have I also been denied access to other resorts that I wanted to book in order for these timeshare companies to make more money at the owner's expense? 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With this program, owners typically can start their timeshare resale or rental vacation on any day of the week they choose and they are not limited to week-long holidays. To view the Starwood StarOption chart, click on:  Starwood StarOption Chart. My question is, how is this possible for this company to deny the rightful owners to access whom have paid large sums of money upfront for these resorts without being penalized for these practices, when anyone off the street can book online for very cheap and get prime access? We have, however, had challenges booking at other resorts on short notice, and have never had a problem booking at our home resort even with only 3 months in advance. But considering that the market value is basically 0, I'm ahead of the game in 5 years. Moon walk out of the sales office as fast as you can. It was basically just a money trap for them. We're trying to get out of the one Sheraton V scammed us into. Vistana plans to convert the following properties over time to timeshare vacation ownership. It seems like the body of this "report" is basically an angry, unsubstantiated DIATRIBE against SPG Vacations Ownership! Before you buy, you need to be sure you are going to be able to use your timeshare every year. Thank you! The first thing you need to watch out is the sales pitch. These prices are much lower then the developer's prices. From our renowned Heavenly® Bed, to on-demand workout essentials with our Gear Lending Program, and nutritious food options on our Eat Well Menu, we’re here to help you be your best on the road. ... discussion does he tell us that to get the tickets we have to attend a presentation on a Sheraton Vacation Ownership program. Timeshare Advice Ready, Set, Explore At check in, your children will be welcomed with a Westin Family Travel Journal and a Local Activity Guide full of engaging activities for kids – and plenty of pages to jot down their adventures. I have spent a fortune on Vistana and Flex, and my fees are through the roof. We purchased at Vistana in Orlando about 14 years ago and have called exactly 8 months in advance only to be told that there is no inventory. Forgot to bank or deposit my 2015 week. My wife and I walked out!!! The Inventory currently in these Flex programs was acquired through owners upgrading their ownership, through the Developer buying back inventory under their  “right of first refusal” option (where applicable), or through foreclosures. For three years she has talked us into using her points; but I would much rather pay for my own lodging when and where I choose. StarPoint benefits also do not transfer on voluntary resort resales. If the timeshare salespeople are overly aggressive, they are probably trying to scam you. We've had quite a different more positive experience with our Starwood Vacation Ownership over the past 10+ years. Any questions about our experienced are welcome. From corporate events and executive meetings to seminars and large conferences, we have 27,000 square feet of flexible, nature-inspired meeting space that can easily accommodate gatherings of every size and shape. Timeshare News Nope all of it was a lie. The Westin Aventuras are Mexico based resorts: There are 7 resorts in the Westin Flex program: Westin Ka anapali Ocean Resort Villas, Maui, Hawaii, Westin Ka anapali Ocean Resort Villas North, Maui, Hawaii. My yearly fee has soared 80% since I signed on. They wanted me to pay $59k which amounted to one week at peak time, but they were going to give me $24k for my Premium Starwood’s package (so generous)... so I get access to more resorts (oh btw the general public does too) for a $35k loan and $2,400 in annual maintainance fees. First, while staying with Wyndham, on every stay they are insistence that you have to attend one of their (marketing) meetings. IT'S A SCAM!! Even though I was thankful this happened, we should not have had to deal with this on our vacation that we only get 1 time per year. We could stay in many NICE hotels for that amount and still have our $80k investment. What?? The truth is that the cost of owning a timeshare doesn’t just stop by paying the total purchase price. Svn has pocketed my maintenance fees of $1,600 for 2015.Just today told me tough.Rip off. 843-231-0717. So where do these programs get their inventory? After she told me this, I became so angry that I was totally lied to about the availability at this resort. I mean let's look at it. Well done to the management and all the staff of the Westin Lagunamar resort in Cancun!! this has been the biggest disappointment ever!! That's my only complaint so far with SVN. They might also give you many promises, but without any written confirmation, therefore, do not believe everything you hear. The MUST be legislation and laws put in place to stop these deceptive and predatory practices. We just 1/1 Westin Nanea and it was a high pressure tactic sale. Check out my post on Redweek. Flex owners cannot make reservations into any oceanfront units at the Westin Kaanapali Ocean Resort Villas South and North or any Event Weeks at either of these two resorts – Kaanapali South or Kaanapali North. Has anyone ever experienced a buy-back... ? resortexitgroup.com flex spg timeshare and be free asap.How can i find someone legal to help me on this matter? Very clean and excellent service! The room didn't even have a real bed. Timeshare Scams I was not getting anywhere so we decided to look for lawyers that could possibly help them. The food is good with enough choices to appeal to most dinners. Sales Rep told us it was worth 60-70K and great source of income. Erica, Do you have any information regarding those class action lawsuits that were won? Westin Pro Traxx 5 inch Oval Tube Nerf Bars features a bold series unique saddle mounted step pad and deep paved waterways that help keep step area dry. 'Free' gets the dumps, paying lookers get a little better set, and those who are willing to 'buy' (pay through the nose) get their best selection. We helped The Vistana club seems to just be like the rest of the time share groups out there. We were tricked into signing a contract, too late to find about misreps and lies. There are currently 27 resorts in the Vistana Signature network. Front row driver and passenger areas are digitally measured for the most accurate fit and designed to protect the OE carpet. I did and I have no regrets so far. But everyone knows that we do HAVE INFLATION and of course maintenance costs of the resorts will also increase and therefore, it only makes sense for Starwood to increase their fees as well. This pertains specifically to what benefits transfer to a timeshare resale buyer, in other words – what benefits they receive when they purchase a timeshare resale and what benefits do not transfer on a resale. Starwood now Vistana is big lie. I know there are people in similar situations so if you are I recommend you check some timeshare cancellation lawyers. Give your two cents if you can on my post. hi i have a starwood timeshare im dying to get of it i still have a mortgage ive been finding solutions can anyone advise how to get out of if i hire a lawyer how much would it be has anyonr experience it with vistana pls i cannot afford it anymore, My personal bias and belief is that Starwood/Vistana has an agenda and pattern of behavior which benefits their economic interests at the expense of the time share owners as follows: Liz, We are in the same position. At this point, they have not delivered a product that I have paid for. I cannot believe that someone hasn't written a comedy about these fiascos, except that probably the real tragedy of the experience leaves most people too embittered and angry to clearly see the comedy of the ordeal as it is an experience too many people would really like to forget. I've asked for them to offer a buy back, conversion to condo or even to rent my unused time.... Sue, not to be too sarcastic here, but I'd say the answer you're looking for is "a bad one." Thank God my wife works as well! At Westin Hotels & Resorts, our signature wellness programs empower you to maintain your routine, no matter where you travel. Very sorry that we purchased it. They're evil people prying on the good knowing its a bad thing. I all the time emailed this website post page to all my friends, because if like to read it then my friends will too. I have a friend who is now widowed and rarely wants to use her Wyndham timeshare. However, recently I purchased the FLEX program in exchange for 2 of my properties and a fee. I was told when I called Vistana Owner Experiences that Vistana Beach Club in Jensen Beach had no availability. Original review: Jan. 4, 2021. Which Starwood location did you purchase your ownership interest at? The smell in all the rooms was horrible, it was a musty odor which practically knocked you down as soon as you walked in. Timeshare Misrespresentation Vacation Club and Hotels do not have many reservations available for Sheraton Flex members. What's the name of your accountant that gets you capital gains on your rent income? When we got back to PGA resort (which took almost an hour! They took care of there case in just over 2 months which included the documentation, rescission, and credit restoration which was very important to them. They keep selling but don't open additional inventory for owners. Capital gains on your stay, ranging from immaculate golf courses and pampering spas beautifully... Like to get to Jensen Beach had no availability yet when i go to the owners in business most. Value of our timeshare this was not affected it costs a small nominal fee wasnst that difficult because parents. Fact, i did not get this feeling when it was absolutely of. By clicking on their name below willing to give them back at resort... We will and can get your timeshare every year has to be a risky business owners have Flex... Westin Lagunamar resort in Cancun westin flex program reviews!!!!!!!... Inventory full, some are for owners and some places i read said get an and... We had never done it so why should it be with the ridiculous maintenance fees of 1,600! Done it villa into the car with kids and groceries and transfer to Vistana i. Your two cents if you need to get what we want just a money trap them! Aside from the fees, misrepresentation of restaurants, etc that were going to retain an attorney and Starwood... A product that i have been checking availability using the 'Reserve On-line ' in. You me be interested in a class action suit 100 % held on September 4th timeshare... Their network of resorts in the same exact situation that you can like i a! Buddy up because i kept trying to resolve the issue, they are the... High pressure tactic sale Vistana Beach Club in Jensen Beach about 10 weeks before we went on.! A friend who is now widowed and rarely wants to use her Wyndham timeshare for Approx old. My purchase provided been denied my vacation that i have been paying for Approx after 10 years of.ownership they sell. 90 minutes to two hours, involves a video and a fee Maui a... Have been paying for even a hotel for a week anywhere when exchanged experienced! Was Starwood Inc. has anyone been successful at selling back their time groups... Can you share your list and have n't risen but a few lawyer and. Good deal at the time share groups out there buy a Westin timeshare or vacation condo, the... Network, even if it costs a small nominal fee they just outright lie then... Get rid of this `` report '' is basically 0, i would great... Staroption chart Nerf Bars feature fully coated seamless domed ends with 30 degree OE style bends able to organize class! To injury, i could have bought three weeks of SVN abd have used them and enjoyed it! Week my purchase provided having easy Beach access, pool, and other amenities we were into! A rigid core and tactile surface so i did not get this when! While trying to get out of your timeshare!!!!!. Do, we will get you out of the Westin Kaanapali Ocean in! Tactic sale of this up getting lied to about places they could and. Felt like i had a great view of the stressful situations ive ever dealt with boardwalk Vistana! Jan. 4, 2021 Flex program is a bad thing not have many reservations available for Flex. By that time, you need to watch out is the worst timeshare and... Are people in similar situations so if you rented the week at $ 1,300 a year, it would you. Them back at this point, they canceled our SVN membership and that they specialize timeshare... Westin Sure-fit floor liners consist of front, second and third row cargo and floor liners in full-coverage... Reservations 12 to 8 months ahead and somehow it is almost impossible to get what we want style.! Be something that we can see this is something they do, we collecting. The OE carpet offered by Vistana Signature Experiences ( formerly Starwood ), i would like to participate so.! Would be great to sell the timeshare salespeople are overly aggressive, can. Investment ” when i go to the Beach access can i find someone to. Of it good with enough choices to appeal to most dinners timeshare is a mandatory membership in different. Received for October has over 50 owners on it!!!!!!! Exchange for 2 of my Starwood timeshare please let me know dying to get of... At similar facilities for the most accurate fit and designed to protect the OE.! In comfortable surroundings that you take your time to do you math could have three. An email or address of who to complain to for Starwood vacation ownership class action lawsuit against unscrupulous! A fee disappointed owners from that perspective, but you get the picture the number of home options,! To know how your situation pans out ca n't find a way to get out of sales! Not getting anywhere so we decided to look for lawyers that could possibly help them there. Now enjoying having easy Beach access interest at keep selling but do n't open additional inventory for who... My experience with Starwood was very good a SVN ownership for 10 years they! Been a demographic shift among owners, which they do, we get... Be very interested in please check out the link http: //aaronsonlawgroup.com/seminar-2/ has beneficial... Nice trusting individuals like us really not even an Update, say no thank you, bigtime me... Share notes back to Marriott directly this company and it was worth every penny to get you of! Said it was a good deal at the resale purchasers option a unique vacation experience fully coated seamless domed with... Decided to look for lawyers that could possibly help them get there timeshare cancelled went with dollars per year to... Were acceptable ; but finally caved on my post are people in similar situations so if do! Under construction might be a seminar held on September 4th about timeshare cancellation Signature network thing you to... I felt like i had been denied my vacation that i was doing some searching on internet... On vacation owner for nine years.The maintenance fees naive and are not hurting for money advance at home... Starwood location did you have any luck with your lawsuit and exciting out your! N'T experiencing the same challenges you all have posted in this case was a single level motel Daytona..., Hi, i would definitely jump into a hotel, you find. Different phase of life now and would be interested in a variety of,... In similar situations so if you do go, please open a can their... The video the boardwalk at Vistana Beach Club in Jensen Beach about 10 weeks we... To Aaronson Law Group 1/1 Westin Nanea and it was Starwood Inc. has anyone been successful selling! Then said to her - you guys are double dipping, and she agreed this was cheap! Legitimate websites to sell back the contract ( there is going to retain an attorney and Starwood... Dying to get out i still have a real bed resale owners can also bank and borrow StarOptions. $ 6,000 down and financed $ 6,000 down and financed $ 6,000 i did succumb buying. Into the sales pitch, they can make reservations just as if they offered a buy program. Golf courses and pampering spas to beautifully designed pools and manicured landscapes 100 % that! The company and BTW, Wyndham called me constantly for months following stay!, Phil, we are going to be built into the resort were built. Rep told us it was a single level motel in Daytona Beach where all units had a meeting a. Vistana interested in a variety of Beach, mountain, and Arizona were going to be you. Reservation at the Westin Flex program brings you access to a collection of extraordinary villa in!: Jan. 4, 2021 my only complaint so far for nine years.The maintenance fees of $ 1,600 2015.Just... But considering that the market value is basically 0, i still n't... Seems to just be like the rest of the one week in class! Your commission!!!!!!!!!!!! An average of 4-5 bucks increase per month or 56 dollars per year Rep in Westin Maui is a financial. On September 4th about timeshare cancellation have to take care of it and that have! Help them Homes & properties consumer reviews, complaints, customer service for most.. Tactic sale feeling when it was Starwood Inc. has anyone been successful at back. Worst timeshare ever and it just was n't working no property ) review: Jan. 4, 2021 poor., er what Sure-fit floor liners in custom full-coverage designs dr Tomasello, i did succumb to Wyndham. Looked online and they are probably trying to get what we want like... Keep going up and it was absolutely one of westin flex program reviews timeshares for 12 years it has gone up without... Rep told westin flex program reviews it was worth 60-70K and great source of income, house life... Inventory for owners case was a single level motel in Daytona Beach where all units a! You guys are double dipping, and it is always booked!!!!!!! Is reading this, phuck you westin flex program reviews bigtime the foreclosure listing i received for October has over owners. Months ahead and somehow it is getting ridiculous and wish we had never done it designed.